Below are the answers to some frequently asked questions.
Corporate: A company purchases all staterooms for a meeting or incentive program and provides those staterooms at no charge to its employees, customers or vendors.
Affinity or Promotional (Re-Sale): An organization charters the ship with the intention to re-sell all or a portion of staterooms to consumers sharing a common interest OR as a general re-sale to non-related consumers. The client typically creates unique onboard programming with the intention of charging a premium for the exclusive opportunity. The primary of affinity or promotional (Re-Sale) programs are:
Royal Caribbean International does not typically consider Full Ship Charter requests within 12 months of the requested sail date and/or for those sailings booked above a pre-determined threshold. Most clients charter one year in advance and some as far out as two or more years.
For Re-Sale charters, it is in the best interest of the client to allow ample time to promote the charter (13 months+). The cost of displacing booked guests will be a factor for any “open” sailing and will generally be lower if the charter is contracted farther out.
The charter rate will be based on full double occupancy regardless of how many people sail, pre-paid gratuities based on double occupancy and any applicable fuel surcharge based on full double occupancy. The client will be responsible for taxes & fees based on the actual number of guests and will be required to pay for the actual gratuities should more than double occupancy sail. Additional taxes & fees will apply for triple and quad berths above double occupancy.
Pricing varies based on ship, sail date, itinerary and level of customization. Actual pricing must be provided by your Charter Sales Manager, but the following ranges may be used in the pre-qualification process to determine viability:
|3 & 4 Night||$830,000 – $1,600,000+||Vision Class|
|3 & 4 Night||$1,450,000 – $2,200,000+||Voyager Class|
|4 & 5 Night||$1,200,000 – $1,800,000+||Radiance Class|
|4 & 5 Night||$1,500,000 – $2,300,000+||Voyager Class|
|4 & 5 Night||$1,800,000 – $2,800,000+||Freedom Class|
|7 Night||$1,800,000 – $2,500,000+||Vision / Radiance Classes|
|7 Night||$2,800,000 – $3,800,000+||Voyager Class|
|7 Night||$3,900,000 – $4,500,000+||Freedom Class|
|7 Night||$5,000,000 – $7,700,000+||Quantum Class|
|7 Night||$6,500,000 – $11,000,000+||Oasis Class|
Charter pricing will generally be most attractive in non-peak season such as September, October, early December and/or January and will be most expensive from May through August. Product in Alaska, Bermuda or Europe may exceed the ranges outlined above.
To maximize value, the number of participants should be close to the double occupancy capacity of the ship under consideration. Should the chartered sailing fall below full double occupancy level, the client may be responsible for per person Onboard Revenue fees. Regardless of occupancy, the client may be responsible for meeting or exceeding a certain Onboard Revenue expectation.
The charter rate provided to the client will be based on our standard product. Any requested change to standard operation may impact the charter rate or result in incremental fees. Examples are:
The simplest type of itinerary customization involves changing ports of call within an itinerary while keeping the departure/arrival city and dates as scheduled. Generally speaking, all itineraries from the U.S. must involve at least one foreign port of call. Incremental costs associated with the custom itinerary request will be included in the initial charter quote and/or provided as an optional line item.
A more complex itinerary change involves creating a unique itinerary length by combining all or a portion of several cruises without changing the departure / arrival city. For example, a 7 night sailing of Navigator of the Seas may be created by combining 3 and 4 night sailings or a short itinerary may be created for Oasis Class or Liberty of the Seas by splitting a 7 night sailing into two sailings (a 3 night and a 4 night) if Royal Caribbean® is willing to sell the resulting unique itinerary. While possible, significant costs may apply for this type of itinerary change and it is always best to find an existing itinerary whenever possible.
Opportunities that involve repositioning ships from regularly scheduled departure / arrival cities, and particularly those that involve a request to turn the ship in a port of call that we don’t typically use, may or may not be possible. A considerable amount of time is needed to research and significant incremental costs will most likely apply. This type of itinerary customization incurs a high premium.
Cruises to Nowhere are not typically considered due to tax implications.
Payment for per person taxes & fees, expected OBR penalties (if applicable), requested amenities and other miscellaneous fees relating to customization will be required 30 days prior to sailing and/or prior to the release of documents.
Requests for alternate custom payment arrangements may be considered and must be discussed with the responsible Charter Sales Manager. All payments to be made U.S. Dollars unless otherwise agreed. Charterer will be required to provide a credit profile.
An Irrevocable Stand-By Letter of Credit is issued by the client’s bank and confirmed by a bank designated by Royal Caribbean International to confirm the client’s ability to per form under the terms of the contract. If the client’s bank is rated BBB or higher by both S&P and Moody’s, a confirmation is not required.
As the beneficiary, Royal Caribbean International is able to draw upon the LOC to collect payment should the client default on the Agreement. The LOC is required from contract signing and is held for up to 60 days post-sailing to insure all balances are paid and that there have not been damages to the ship. The LOC is reduced each time a payment is received but will be held at a pre-determined threshold until the agreed upon expiration date.
The Letter Of Credit is required with a Full Ship Charter program because Royal Caribbean International loses all ability to market and sell the chartered sailing once an Agreement is signed. Should the client default on the Agreement, we would most likely not have the ability to fill the ship and would suffer significant financial loss.
Unlike a large group contract, there is no provision in the Full Ship Charter Agreement that allows for cancellation of the program and/or for any number of staterooms. A client cannot choose to change to a Half Ship Charter or a group once signed as a charter.
No. The client must have the ability to handle or work through a travel partner to market the program, answer questions, accept payment (if applicable), assign staterooms, etc.
The client is responsible for determining the pricing model for a Re-Sale Full Ship Charter program. Due to anti-trust regulations, Royal Caribbean International cannot legally advise the client how to price staterooms on a chartered sailing. Current retail pricing may be used as a guide but is a snapshot of the pricing on a particular day. This pricing would never apply to the entire ship nor would it remain constant throughout the booking life cycle for the sailing.
No. The client is responsible for the marketing program of the chartered sailing. Specific collateral relating to full ship charter programs does not exist today but a combination of existing collateral can be provided to assist with promotion.
FOR NORTH AMERICA BASED AGENTS/CLIENTS:
Dan Daniel | North America Account Executive | firstname.lastname@example.org FOR
INTERNATIONAL BASED AGENTS/CLIENTS:
Alex Acosta | Manager International Charter Sales | email@example.com